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To add a testimonial of your own, submit it on the Customer Survey page.
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"In 1980 I was put in contact with you and a man named Orin.My 1979 C.B.X was under warranty and had been rebuilt 4 times by honda dealers across America.Los angeles factory rep told me to bring it to you.Orin said he would do the work only if I was in no hurry.I had to move to florida so i left the bike with you.10 months later on January the 14 1981 I flew to your shop and Left there on myC.B.X wearing a levi Jacket Bell star 2 Helmet and in the sleet started to florida..Orin said your kidding ?It took me 16 days because I could only Ride from 10 am to 4 pm due to the cold.I only had gas Money so i slept on many floors at truck stops.Today I pulled into the house turning 186,000 miles on it all the while thanking Orin.I have had 4 cluches 3 Generators.18 sets of tires,7 sets of clutch springs 7generators outside bearngs.15 shims up top on the cams.She ran a 11.43 today at Gainsville.People thu out the years have asked who the hell is orin,I tell them the best dam honda Man ever ,I always wanted to tell you all about this .Mobile 1 rules and so does your Dealer ship. "
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By: Richard Fort myers, FL
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"Thank you Travis and Mark for helping me repair my RT. My husband and I were on a coastal trip when my rear seal and bearing failed. You got me right in and fixed it. You exceeded my expectations! Thank you for getting me back on my bike so quickly. You guys rock! I will recommend you to all my MC friends."
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By: Laura Rogue River, OR
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"I can't say enough good things about our purchasing experience with Salem Honda/BMW. Great bike, (Honda CRF230L). Great packing and speedy trucking delivery. Good fair price and honest friendly sales service!!! Thanks to Rob, Josh and the rest of the crew!!!"
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By: Anonymous Rapid City, SD
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"...I just received my RTP - awesome bike. Great condition - as advertized. Excellent communication throughout the transaction..I am in New York and I would not hesitate buying from these guys again. Ride Safe All!!
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By: Anonymous Fayetteville, NY
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"Rob and his team have done an excellent job on my inherited 1999 Shadow. Service installed new tires, spark plugs, rear brakes, cleaned the carbs and got it ready for my ride back to Phoenix, AZ. These guys went out of their way to help me and did it all via email and phone. What a great operation! "
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By: Jim Phoenix, AZ
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"I spent two hours online looking for the best price and availability for a Shoei helmet, then made some phone calls to local dealers. Not only was Salem Honda the best price I could find, but their customer service was excellent and fast. They ordered the helmet and got it in two days, faster than anyone was offering with no charges for shipping or transfer. I highly recommend them for their competitive pricing and superior customer service. I left the store extremely happy. Thanks Salem Honda. "
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By: Anonymous Salem
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"I had been considering the purchase of a BMW 1200 RT for several months & when I saw Salem Honda BMW Ducati had one equipped exactly as I wanted, I emailed about availability & had an immediate response form Wes Arnold. We exchanged emails for several days while he helped me arrange financing and he was prompt and incredibly helpful in answering all my questions. All the arangements for the purchase were made by email & when I arrived in Salem to pick the bike up, everything was ready and exactly as Wes had said it would be. He went the extra mile to help me learn how to ride and handle the bike and rode with me until I was comfortable about starting the trip back to Boise. He followed up by calling and emailing to ask about my trip home and my satisfacton with the bike. I found Wes to be remarkably competent, efficent and helpful and I would recommend him, and Salem Honda BMW Ducati, without any reservations whatsoever.
Charles J. Nicholas"
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By: Charles Boise, ID
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"Saturday, June 7th was my first time in your shop. My appointment for service was at 9:00 AM. As I had rode over to Salem from the coast I scheduled my appointment for first in upon openning and had no choice but to stay at the dealership and look around. Unknowingly I met Mark, the BMW service tech first thing as he came riding into work. We had a short conversation before he headed in to work. I also met several other members of the staff this way as I was waiting outside the service dept. Everyone greeted me and many even took the time to chat briefly. I had the opportunity to talk at more length with many of the staff during my stay. I found everyone extremely friendly, helpful and knowledgeable. The parts staff were extremely friendly and helpful and tolerated my many questions and my just, "Hanging around" while my bike was serviced. Mark was extremely helpful and friendly, patiently answering all my questions and giving me tips on how to care for my bike. He got my bike in when it was scheduled and the service took exactly the time quoted. The price was fair and as quoted. I don't feel like I was sold anything I didn't need, and the attention to detail by Mark was outstanding. What can I say, you have another return customer, "I'll be back!" The owner and general manager of Salem Ducati, BMW, Honda should be very proud of the caliber, and professionalism of their staff. They're a great bunch! Thanks to all for a very good experience. ~CD "
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By: Charles Rockaway Beach, OR
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"Wes got me on my first brand new bike,with some great financing.I must give some love to my parts guys and Sean.I can always count on them to get my stuff in a timely manner.We had a few problems with some parts I ordered.I can always count on them to make it right.
KEEP UP THE GREAT WORK GUYS."
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By: Randy Salem, OR
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"I would like to thank everyone at Salem Honda for the great customer service I received in purchasing my new ATV. Wes did an outstanding job in meeting my needs and making the buying process a very enjoyable experience. I will highly recommend Wes and the rest of the crew at Salem Honda to anyone who asks. Thanks again!"
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By: Todd Newport, OR
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"After an extensive internet search I found the exact motorcycle I wanted at Salem Honda,BMW,Ducati. I was concerned about buying form a dealership out of state, but felt comfortable after speaking with Troy V. He was extremely knowledgabe and my sales experience was five star! Troy was also helpful after the sale and assisted me with all the paperwork required to register the motorcycle in my state."
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By: Andrew Seattle, WA
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"Troy is phenomenal! He went so far out of his way to make us happy with our experience! We shopped around, and this place is definitely the best around. The service was incredible, and very unexpected. They stayed late, worked all day for us, bargained, and even delivered our new rides. Thank you so much to Troy and his crew! "
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By: Anonymous Dallas, OR
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"Wes lead me through the test ride, selection and purchase of a 2007 BMW R1200GS Adventure yesterday. He was very professional,informative, patient [tough considering my zillion emails and questions] and solidly honest. And he is supportive after the sale. The others in shop were also very helpful and informative. Did I mention that the Adventure is awesome! Looked at a R1200S, but fell in love with the Adventure, my first BMW....I am looking forward to future purchases and dealings with Wes and the shop. Two Thumbs Up!"
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By: Phillip
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"I am very impressed with the courteous professional manner in which Troy handled the purchase of my new 1098S. I've been an avid motorcyclist and racer for over 30 years, buying many many bikes over the years, with extensive experience with shops and dealers. These guys are honest and forthright. I highly recommend them."
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By: Rich Philomath, OR
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"It's simple - Salem Ducati Honda/BMW is what a motorcycle shop is supposed to be."
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By: Larry St. Helens, OR
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"Troy was wonderful to work with. Stuck by his word, and there was no additional mark ups or hidden fee's. Salem Honda and Troy were wonderful to work with and they have our repeat buisness! Thank You so much!!! Good Work."
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By: Brian Eugene, OR
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"Salem Honda provided me with some of the best customer service in the industry. Everyone made me feel welcome and their service department is outstanding. Whenever I have called to make an appointment, they get me in as soon as possible and always make sure I'm happy with the work performed. There is not a better place to purchase a bike in Oregon. Salem Honda will earn your business time and time again. Thanks Guys !"
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By: Ethan Salem, OR
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"Wes in sales has went out of his way to find me what I wanted at a fair price. No phony additional dealer markup. Honest and straight forward sales practices. The shop has a comfortable and friendly atmosphere and doesn't make you feel like just another number in line, which has been my experience with some other shops. They've earned my repeat business."
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By: Scott McMinnville, OR
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"Great service reputation...keep up the good work."
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By: richard beaverton, OR
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